I have a Telkom ADSL line which is supposed to be a 2Mbps line. In the past month or so I have had to call the call centre at least 10 times to log complaints due to the line being extremely slow (256KBps on ave). The call has been escalated on a number of occasions and in some cases on attempting ...
Not even sure it is worth writing a complaint about a company that only responds to 10% of reports logged to them. All I can say, is that Telkom doesnt know what Telkom is doing. My story is the same as many before me. I need an ADSL line for internet only. before getting this ADSL line, I first ...
Hello, Yesterday i came to my office and realized the internet was not working. I called Telkom and they said there is a faulty exchange and that it will be sorted by 14:30 pm that day. At 3 pm I called only to be told there is still a problem and there is no eta. We are an online company and for ...
On Monday Telkom installed an ADSL line. Since then we have problems. Fault were reported but nothing yet. Just after the line were installed I received an sms: " Remember that you will be charged pro rata rental on your first invoice, Thank you for chooshing Telkom as your service provider. ...