When I received my Vodacom account on Thursday and saw I was billed for two additional insurance packages, I thought a quick call to the call centre and a credit would resolve the matter. How wrong I was. Instead I was met with a pathetic excuse for customer service at the Vodacom call centre who ...
I just want to start of by saying i am more than thrilled with the help of ronelle o'connor from the belville branch, she has really went above and over the call of duty helping me, but the head office really just doesnt care, firstly they said i just need a beyond economical repair report then ...
My husband had a car accident on the 18th of June 2013. He was taken away from the scene of the accident in an ambulance. The towing company assured me that they had authority from Standard Bank insurance to tow the car & my husband was in no way able to sign the form for the towing or to call ...
For 6 years I have dilligently payed my handset insurance premium to MTNSP. Now recently I have attempted my first claim due to a faulty handset. This is my experience:- (1) Attempted contacting them on 083 1236084 for three days. You can hold for upto 40 minutes, but they just don't answer the ...
I have waited for over a year for a geyser and a balustrade that were both fitted by Standard Banks contractors in previous claims. The geyser has been reported to be a fire risk as it was not installed correctly. The balustrade has collapsed completely, leaving the top of a flight of stairs ...
On the 6 march 2013 I lodged a claim for the repair of my Gate and wall where someone had attempted to break into my property. It is now the 12 July 2013 my gate is still not repaired. $ months down the line and i still have a gate that is not repaired a gate motor that is not working and no end in ...