My Opel was involved in an accident on the 09 Nov. Insurance claim registered on the 11 Nov. The vehicle was collected on the 12 Nov. No communication from ABSA until I contacted the call centre on the 10 Dec to query status of the vehicle. Only then was I notified that the car was written off on ...
I would like to comment on a brilliant experience, not only were we offered cheaper insurance premiums but with all the hassles we had in the past we were certain we would not stay with Absa, that was until Odelle called us. I am happy to say that all she promised she fulfilled, it is a breath of ...
I started my I-direct Insurance policy in Sep 2009, About two weeks ago, I realised I've never claimed in the three year period since inception, but did not receive a no-claim bonus. I called the call centre on the 30/04/2013 to enquire why it was not paid out to me eight months ago. The consultant ...
Gosh where do I start? My complaint is now against the ABSA ACTION LINE (My reference No: EC-68FC31C0) The ABSA Action Line is where dissatisfied customers are apparently supposed to go to report bad service. I sent them a complaint on Monday, via E-Mail, and I instantly received an automated ...