I went into the bank a while ago! I spoke to 1 of the ladies at enquiries/ tellers, I told her I was a student and wanted to change my account type. She asked me for proof of being a student, I presented my student card and ID document and she took it made copies and reassured me that my account ...
The switchboard/receptionist lady at Lindsay Saker Hyde Park has a terrible attitude! She is condescending, dismissive, impatient and plain rude! I called in twice today and received the same terrible treatment. I asked her to relay a message to one of the consultants (Nazeem) and she said he'd ...
Nedbank processed a transaction via another bank's merchant at 17H23. Transaction went through successfully on my Nedbank account. Transacion failed on the other banks merchant account. Transaction showed as successful on SMS but failed on Point of Sale. Nedbank was called - transaction ID, amount ...
Last year I made an arrangement with someone calling me from the MBD group setting an arrangement with them to collect take their payment of R500 a month to settle the money I owed to Foschini. I knew I was going on a sabbatical and that means resigning from work which happened this year around ...
I had to pop into the bank to reverse a debit order on the 30th May. One of your customer consultants assisted me. Lindiwe was very friendly, helpful and understanding. I work in a services industry and know how important it is to give great service. Please compliment her as she is an asset to a ...
I recently upgraded my phone from blackberry to iphone5. My bill soared from R149 to R800. The gentleman who facilitated this upgrade did not bother to explain what type of contract l am getting myself into. I cannot afford this phone now besides explaining to the gentlemen what l wanted has to be ...