My Handset was returned B.E.R. & I wish to dispute the "Non Warranty Technical Assessment Report". The handset is declared BER (Beyond Economical Repairs) due to the effects of liquid/ Physical contact. In this case my handset did not sustain any liquid/physical damages. There was a ...
The handset was first booked in on the 11th of January 2013 whilst the handset was still under warranty, I then received a quotation of R742.00 service request ref: 1-603890426 .The handset was still under warranty then why did I receive this quotation because there was no physical damaged on ...
I have been waiting since 17 November 2013 for 1. A New invoice in our company name, MTN logo and VAT number. 2. A Refund. Quote was for R1567.00, which we paid. Invoice is reflecting payment of R1313.88. I have been chasing this up for last three months now. Why is this taking so long?? We were ...