This has been a long time coming... Not only is it Howard Centre but it is slowly happening to all the pick 'n pay's of Cape Town. At the till points staff have fat conversations in their own languages. Besides the judgmental looks they give, I feel that it is highly disrespectful! The bad attitude ...
Besides the call drops and general bad service, now I cannot view the itemised billing report I am paying for. I receive a message saying "You have chosen to not have any itemised billing displayed for cell number 0840" This despite the fact that I receive a 100% Itemised Billing Discount ...
I purchased a cellphone for my daughter 2 years ago and requested that an airtime cap be put on her contract. This cap was for R250. The salesman typed on his computer and confirmed that her airtime had a cap of R250, NO FORMS WERE PROVIDED TO CONFIRM THIS. 6 months later I received a bill of R6000 ...
End of last year I got a bond through ABSA in Howard Centre. The manager was very helpful and friendly and put me through to Shane. Even though the guys at the Bond department messed things up he made it happen! If it was not for them I'm sure we would still be waiting!!! Thanks! Now after some ...
Called the Howard centre branch regarding my contract which is due for renewal/expiry in August. Called because someone told me that I would qualify fir a phone three months before the expiry date. consultant first advises that i do not qualify and then that I am on a R50 subscription and then he ...
My wife wanted to take a contract deal that came with an iPhone 5. Due to the popularity of this deal there was a waiting list for the iPhones. Shahied took down our details and said that it would take 2 months to get to us. Based on my experience with the cell phone industry I fully expected to ...