A few weeks ago I noticed that my geyser overflow pipe was dripping rather extensively. Being concerned that my geyser was about to go I decided to call my homeowner's insurance to lodge a claim. There response was speedy and the next day I had one of their contracted plumbers come over to ...
After my complaint "50% increase in premium without notification" (on 11th of July) and a reminder complaint on 23rd of July, I received an email with very short explanations, most are not plausible to me. I sent an reply by email the same day to the sender Letecia September and to an ...
After my complaint "50% increase in premium without notification" (on 11th of July at 18h10) I received an email telling me that the case will be looked at. The next day I received a call from some lady, listening to my complaints and assuring me, that she will get back to me in an email ...
Looking through my statement I realized that the premium for my house-owners insurance went up from R 4, 345.51 in June 2012 to R 6, 498.09 in June 2013. This means a difference of R 2, 152.58, almost 50% increase in 1 year!!! To make it worse, the premium was debited from my account without any ...
Refer claim number 34PPUK. During the storm in Cape Town, water got into my ceiling, ran down the walls in my dining room and damaged the ceiling. I put in a claim for the ceiling damage, and you told me you want pay because I did not maintain the wear and tear of the nails on my roof tiles. This ...
Had a car port installed in Sept 2012 via insurance.3mths later the car port starting tearing away from the framework, called Std Bnk home insurance in March 2013, /-8 calls later eventually someone came out to check the damage without any notification. Anyways /-10 calls to Std Bnk thereafter no ...