I am for about 14 years a loyal customer of MTN with the same number (first 12 years consecutive 2 year contracts), a small while Prepaid with the same number and now again a new 2 year contract on the same number. On 19 September 2013 I logged an official request at the 808 MTN Helpdesk to have a ...
I got a MTN cellphone deal with real people in March 2013, 2 months down the line, the Nokia Asha 311 gave me endless problems. I returned it and advised Tracey Buimeister that i wanted to cancel the contract as i did not have a phone, Today, 6 months down the line i get debited R299.00 from real ...
I sent a proof of payment to DMC on the 12th of June. Cikizwa assured me that the records will be rectified within 20 days. I have to date not received any feedback from DMC, nor has Yandiswa, who followed up on it when I complained last week, given me any feedback. Really? 6 months and no ...
My worker's bank card (Annah Moreo) got "swallowed" at the ATM. She immediately phoned ABSA to stop her card but she ran out of MTN pre-paid airtime. She went to find a friend's VODACOM pre-paid phone and phoned ABSA again and completed the cancellation of the card. In this time her bank ...
I called Outsurance to add a vehicle onto my current policy and afterward was directed through to Sadhna to see if she, as Retentions Officer, could offer me improved premiums on my complete portfolio. She dealt with me in an extremely professional, yet very friendly manner that made me trust that ...
I took out a data contract - a year ago and had problems with slow internet and connectivity ever since. I cannot count how many times I phoned vodacom regarding this problem and eventually found out that there is very poor reception in my area. Every-time I laid a complaint, somebody was supposed ...