I downloaded archived statements from internet banking and your official logo is not on the statement, which I paid 13x R5.50 each for the downloads and I'm not happy that what I downloaded looks nothing like the original statement which I normally receive via email and DEMAND A REFUND as these ...
After my first complaint about the insane throttling on the uncapped service a agent phoned me and explained a bunchnof stuff to me that i already knew. Any case i already cancelled the service but obviously i still have to recieve the next months service. So know ive bared with the 0, 15Mbps speed ...
https:///mtn/complaints/paying-customer-with-no-internet-1059945 Above is a link to my original complaint. A lady named Veronica has responded, yet nothing has come to pass yet. 3 months already since installation ...
I was phoned by one of your consultants to upgrade my silver credit card to gold credit card. I asked what the benefits will be and I was told I will pay a lesser rate on my credit card. After my account was upgraded I expected a lesser rate on my statement. To my surprise my rate was still the ...
This is my third post complaining about the poor Customer service experienced with MTN Head Office. I have been promised feedback every time, so that my complaint can be dealt with but these promises fall empty. Hopefully I will get some feedback and assistance to resolve this matter on this ...
For the first time in the approximately 10 years that I have been with Outsurance, I needed their "24 Hour Emergency" out of regular hours this morning. The number on the sticker they provide is NOT the emergency number and the number on the website isn't either. I searched for an ...