I had an issue where someone has done a handset upgrade on my MTN contract. After reporting it the first time I had to make additional calls to get a response from MTN as to how they are going to action and resolve this matter. I had to then proof my identity by sending MTN certified copies of my ...
Some of my channel not playing and it shows a message about connection lost but others are working and it says contact call centre if it persit. when i call the call centre was told to call in the morning and i find it very disturbing as you MULTICHOICE bill us every month but yert no service. for ...
I refer to a claim dated 20 May 2013 in which it was explained that the claim has been declined. I must however emphasise my disappointment at the less than satisfactory way in which my claim has been handled. The decision was based on information that had not been disclosed to me and thus, I was ...
I have just receive my statement and my transaction history showing Migrtation to Nedbank on my account balance was showing R56000 on the 18th May and they added about R10000 Finance charges i need to know why is that because customer has got nothing to do with the migration and why showing as ...
Once again i see red with the red company. I upgraded my phone over a year ago from a Blackberry to the Samsung. Recently i noticed i am being charged for the Blackberry Internet Service, which i requested to be cancelled on my upgrade to the Samsung. I called Vodacom and requested it to be ...
Janelee Thank you for the excellent service that I received. It was an absolute pleasure to engage you with the various concerns pertaining to my vehicle especially whilst I was in tremendous stress about the accident. Keep up the good customer relation. Thank You ...