I use MTN pay as you go for internet services. At the beginning of Oct I used R99 of my MTN airtime to purchase 500mb data- the data was not sent to me this purchase came with 250mb on a promotion. This morning I did a balance check (one must continuously do this with MTN)- I had over 700mb ...
I have a fancy frost free Whirlpool combo Unit. Had problems with it freezing up so contacted accrediited agents to fix. Very expensive bi-metal thermostat fitted, but they have been back four/five times same fault. Ended up breaking a drawer trying to remove from fridge. First problem Contacted ...
We live on the east side of Pretoria in well established suburb. We are have lots of problems with network busy when we need to make business calls and sometimes have no 3G connection. This is an issue because we are managing our business from home. I complained a couple of months back and recently ...
My Husband spoke to Givanche from your call centre re an unfamiliar and unauthorised debit order that has been debited from his bank account for cell phone insurance. Givanche informed him he had agreed to this insurance policy, telephonically, during January 2011, which he immediately disputed and ...
Long story short, upgraded my phone in August. Was billed a renewal fee of R87.27 in September. Last month, was billed another renewal fee on the 12/09 R100.00. CANCELLED MY BIS SERVICE IN AUGUST but was billed for BIS in September and October. Don't even know why I am being billed for renewal as ...
For the last few months I had to phone Vodacom to get my itemized billing via email. Today I phoned again and they told me they will email it to me as it is suppose to be done. Again tonight when I opened my emails they only send me the account. I can't understand how many times I need to tell them ...