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Page 580

Cell C
Another billing mess-up!!!

About a month and a half ago my phone got lost and I submitted a claim from C-Cover - two amounts were supposed to be processed (R300 for first claim and a further R456 for hand-set payin). Came the 15th I called in to request my statement and was sent a copy of my 01/10/2013 statement reflecting ...

Nedbank
Bureacracy at its best

I am the trustee of a family trust and surety. Nedbank has seen fit to report that I am the person paying the 2 bond accounts totaling R16000.00 approx. This has affected my creditworthiness. I have received a letter stating that I am NOT responsible and have not been paying for said bonds but the ...

Jet
Paid up lette

So I was told my account has been handed over when I phoned the head office and I paid up the account and even paid extra them I was told I'm owing 1rand and can't get my paid up letter but I had extra in my account and next thing I'm sent to the store the whole week for merely a letter and when I ...

RCS
Accounts department uncompetent

I always pay my RCS card on the 1st of each month with internet banking. Every second month they can't pick up my payment with the same reference as all the other payments. Then they blocked my card, and mess up my good credit record. I had this same problem in August, and the cost charged on an ...