Good day November 4 2013 was the last date for which i needed to pay my account IN ORDER FOR IT TO BE SETTLED. I called SBSA on the friday prior got the last amount n Monday I settled it. Up to today I have not received my letter. I called the customer care line to be told to take my id and go to ...
A big thank you to Alet Foppen at OUTsurance. She assisted me with a great "can do" attitude. She was very helpful and understanding considering the nature of my query. Top marks, Alet! Kind and patient, something more staff at OUTsurance could bend backwards to achieve. Now if only ...
Good day. My contract is due for an upgrade. i ordered a phone over the net. Confirmed everything with a reservation number but no contact has been made yet. I went into a store hoping the process would be quicker, just to find out out my score is to low for the handset requested. I got a call from ...
Just to underline the poor service I have been receiving. I am a 3 year Diamond status member and I have never received such service before. Following up from my last report dated 12 Nov 2013 (https:///discovery-vitality-vitality-mall/complaints/healthygear-cash-back-1245054), I got a response ...
So I called the Innovation Group on 0860210007 date 08/10/2013 at 13H51pm and spoke to Thandazo in Customer Care after sending the cancellation letter the day before for the MotorMend policy. I indicated that I would not be using the accredited service centres to service my car and therefore would ...
All thanks to Thapelo Masinga and Queen Mngozulu. If it wasn't for the pair, i would have left myway to another insurance company, great service guys. Great information about their products, great attitude, good energy and most of all they have their ears and minds open when talking to clients. ...