I tried to find ou as per vodacom web site when is my update due. could not find it Here is what the web site says: Upgrade online now and get FREE next-day delivery! Simply register or log in to My Vodacom to check your next upgrade date. I could not find it so I tried the vodacom chat. the agent ...
Good day, I am with Multichoice for few years now and this month I was disconnected 5 days in a row. Everyday I phoned the call centre (I have 5 names from the consultant) the service was connected the next day I received an sms again that I am disconnected. This morning I lost my nerves because ...
I have been paying off on an old Edgars account for a very long time now. I wish to know how much I still owe and if statements can be send to me. I have send e-mails to MDB but never get any reply. Please can someone please e-mail me on what is going on in that account. DO NOT PHONE ME! I need ...
I would like to echo my gratitude and say a big THANK YOU to Thapelo and Virasha for going the extra mile in both customer service and resolving my issues from the get go. Whenever i escalated any issues experience through the call centre both these individuals went the extra mile to expedite and ...
On the 29th I received a call from Dinah and as per our telephone conversation, she was to send me mail correspondence that I can go to Randburg and have my decoder replaced. Till to date, I have not received any mail. I have called multi-choice multiple times and till to date no e-mail, no follow ...
My sister paid for 1 years subscription to Your family for me. Unfortunately she forgot and paid again for another year. I received 2 magazines for the same month but with different subscription numbers. I called and was told that they would then send me one magazine each month but just extend the ...