Firstly, i have completed a two year contract with you, just to be told that if i "wish" to carry on i will have an increase, when i said i am happy to pay the same amount for the next five years your staff have the audacity to tell me thats the "rules". Then i swallowed the ...
This is the second time that I have been trying to accumulate my loyalty points only for it to disappear! I had a balance of 610, 698.00 on the 19/12/2013. I then made 2 separate purchases on the 27/12/2013 for R435.00 and R995.00 - both of which shows a loyalty point balance of 312, 915.00. I have ...
A settlement qoutation was recieced which I accept, After a long struggle the debit order for the amount of R10202 went off on the 27th. I was told that a confirmation letter will be sent to say that the account is settle. On the 30th another amount of 10167 went off by debit order??? I really dont ...
As a pensioner, I am approaching you with my dispute with Vodacom. I have two data contracts with them - a 3 gig and a 2 gig. The 2 gig I used to use on my tablet, which was about 3 months ago. The subscription for that was R269 p/m (including the tablet). The 3 gig data contract I used on my ...
I cancelled my policy because my car was a write off. I received a confirmation email and an agent called to confirm as such on the 17th of December. He said the refund of premiums takes 21 days. On 28th of December my account was debited again. When I contacted the call centre today and spoke to ...
Funny wen I got my wrong statement n contacted virgin they told me they will look into the matter n get back to me which they never did n just went ahead n debited my account n by the way I was quering 616 against 169 top up n they debited 919 during the time they were suppose to credit the nov ...