I received an sms on the 06 Dec 2012 confirming that my Retirement Fund claim form has been received and the claim process will start. I was informed no more then 3-4 weeks. I called the call centre last week and wanted to know what the hold up is and I was informed that the funds was transfered. I ...
After I wrote my complaint on Hellopeter, I was promptly contacted by Sandros Mhlongo and I must admit that my complaint was resolved in good time. I had a billing enquiery and my account was credited. However, I have been trying to get it in writing for 6 days. Eventually I got through to a ...
On 18/12/12 I placed a complaint here, and managed to get hold of Mr. Mark Arnold's PA, after many phione calls and one of the biggest struggles of my life. I received the following SMS from Dumaine on 19/12/12 : "Mr XXXX, Mark Arnold will return your phone call tomorrow, before end of ...
Im very disappointed with Old Mutual their services is so pathitic. I sent the a form to cede my personal loan against my policy and send me the confirmation letter. when I called the call centre to find out if they received the form they told I have to wait for seven days in order for me to get ...
The continuing saga. Vodacom overcharged me for data usage. The emei numbers of the devices used in dowloading thousands of mega bytes of data are not the same as the devices in my possession... AND... the dowload speeds are so unrealistic, they don't exist anywhere in the world... 36MB in 17 ...
I have been communicating with Jennifer and there has been some progress in resolving my case (cancellation of contract and refund); she has indicated that she is going on leave and my case was handed to Sipho for finalisation and he is not coming to the party. i have e-mailed him to request ...