Every time I log a complaint I get a phone call from FNB staff telling me they going to sort it out, 4 months have gone by! This complaint has gone threw feather brook branch, clear waters branch, Constantia kloof and head office and surprise surprise they don't follow it threw nor do they care FNB ...
I logged a complaint on 15 March after being without a phone for 60 days and got response that Sipho will contact me. I'm still waiting! I have a cell c top business account and spend R2500 a month for 8 years already and this is how you treat us. Disgusting! Imei no 356841049654988 People must ...
I have noticed that my points (10723) have remained the same since November 12 although I am a Classic and Life member and my points should increase with 450 points every month as advertised by Edgars. I have called Edgars about 2 months ago and spoke to a guy by the name of Carl who made a note ...
Well the problem i am having is that my debit order was always going off on the 1st of the month and my company that i work for only paid us at the end of each month so the problem was that vodacom would debit my account and then there was no money in that account i have changed my debit date to ...
I called in middle December to have my SMS bundle changed. I received a sms to confirm this call was logged and would be processed. Come January invoice, the sms bundle was still not changed. I called the call centre to complain about this, was assured it will be repaired on my next invoice and ...
My phone broke in December, I took it in to Nashua Mobile Clearwater Mall. I haven't had it for a year and thought everything would be covered under warranty. Not so, head office sent me a quote, I didn't accept and they sent it back to the store. I went to fetch it, queried it and they said ...