I have two contracts with you, now you didn't inform me of data charges and off packages that i should load on a contract and then i get a high data usages warning and now i have a bill off over R40 000? so please inform me how does that happen? i have sent accounts an email but no reply how when ...
I have paid up my account with rcs group but I have been trying to contact them since last month to close my account and no one is helping me. What is so difficult from their side to close it? I don't want to have their products anymore coz their services ia very bad and annoying. When I send email ...
Do they have so many complaints that they don't even respond?? I mailed customer care yesterday to find out if they have loaded my kid's birthday voucher as last time they didn't and got NO response!!! Tanya 021 510 1675 ...
Due to vodacoms error i was taken out of debit order. They advised since i am a cash paying client they will post invoice monthly but nothing came. They just banned my line like that, then when i call them i cant get hold of the accounts dep, they transfer me unsucesfully, i wait 10 min and get cut ...
ATTENTION Omar Daniels ref 3053750 Since the start of the contract in Apr 13... until Nov 13 - no... NOW DEC 13 ACC - for 10 months despite approx 20 emails explaining the billing to them exactly - none of the following people Virasha Mocktar [ MTN - Constantia Park ]...Rayleen Welman [ MTN - ...
Log a complaint with Vodacom on 8 January because I am unable to download my itemised billing from the internet. I was requested to mail my ID to request them to mail me the bills. Unfortunately I received the bills firstly in the wrong format and secondly for the wrong period. A day later I ...