I noticed that my Pick n Pay Multiplier points had still not been added to my Pick n Pay card for use and so I sent an email to Discovery asking how many points would be allocated and by when. Two simple questions right! Not having heard from anyone I telephoned in and spoke to Craig. No he ...
I have a RA & recently requested that the Policy term be extended & the Portfolio & recurring contributions be switched to a different portfolio. After numerous calls the term was extended but the funds switched to the wrong portfolio. More calls followed & I received an email from ...
I am waiting for my dad at the Bellville bus station. I have been calling the call centres (Head Office, CT and EL) for the past hour and I've had to hold more than 8minutes to check where the bus is. I'm also with passengers who have been waiting for a 6:30am bus to PE and we're all in the dark ...
My house is insured with Outsurance I reported a burst gyser with them on the 4th March 2013. However I spoke to a call centre agent and asked her if I can get someone from Newcastle to handle it because they often send someone from Ladysmith which is more than 100km away and she agreed. Due to my ...
I have written to ESKOM 3 times and NO feedback inspite of asking. I have also filled in a contact form on the website - NO FEEDBACK!! This is what I sent them: I often drive past Grootvlei and have been doing so for a very extended period and upon every occasion, without fail, found that one stack ...
On the 1st of March 2013, I purchased a baking bundle from Daddy's Deals. It is now the 19th of April and I still have not received it. I have emailed [Email Removed] 5 times between 5 April and 18 April and I still have no feedback. I spoke to a lady by the name of Rene, who was very helpful over ...