Its not often you call into a contact centre and the perosn on the other hand is excited to speak to you... in this instance, Ishaaq was efficient, on point and had good telephone manner.. thank you first for women.. customer satisfaction has been achieved.. ...
I recently joined Miway in December after getting the best quotation from them in the industry. Since then I have had two major vehicle claims the second being a write off. Miway did not increase my premium after the first incident, and after the second car accident only two months later their ...
I bought a cell phone on a 6 month plan, but I was charged the interest for the next 12 months. When I asked about it they said that it was a system error they will fix it. I requested the correct statement that shows the reversal of the interest and I didn't get it. I went to different Truworths ...
In response to an sms offer to upgrade my contract including 2 new mobile phones I phoned on 30 April2013.The handsets would be sent by courier. In spite of me contacting the company twice on their website on 14 May and 29 May The hand sets have still not arrived. I went to the local branch on 4 ...
I sent an email to Customer Services asking if any branches stock VERJUICE, as our local branch in Hoedspruit does not. Two days and they tracked down some stock in Pretoria and the regional manager will deliver to Hoedspruit for me... Thats going the extra mile! ...
I was told today that there are 6 loans on ITC under my name, these have been paid and must be closed with ITC from your side. None of your listed phone numbers are in use and when I sent a mail to you I was told to phone, what a joke. ...