I had remarkable service form 1Life, Kgolofelo Mabusela from their sales division. The experience was exceptional, I found him to be patient, intelligent, professional and courteous. He assisted me with acquiring a life policy, I never entertain cold calls and have very little patience for people ...
I am an existing Capitec Bank customer, I received a call from Capitec 20 Sept advising me I pre-qualify for a loan of up to R90, 000, so I respond with ID and payslip. Let's see what a loan of R10, 000 or R20, 000 would cost to repay. Several unanswered e-mails later 20 Sept, 26 Sept, 30 Sept, 02 ...
It was on the 23rd of July that I logged a Hello Peter re wating my time telling me that there was a card ready for collection - see your records. Rezona replied that someone would contact me within 52 hours. Well that ship has sailed!! Dont just brush off Hello Peter complaints with a "we ...