Having posted this complaint, I was contacted by Bongani at the Greenstone store who was most helpful and was able to source the carpet I wanted within a few days. Service like this is what we should always strive for. Well done and thank you ...
We'd like to commend the service the great service from Anna, the manager at Pick'n Pay Hypermarket at Greenstone Mall. We paid our utility bills via easypay at the tills a few months ago, the cashier paid the accounts into the incorrect easypay code and as a result the monies paid were never ...
For Christmas i received a t-shirt which the tag and price was still attached... it didnt fit me so i wanted to exchange it but there were no sizes available. when i picked something else i had to wait in a queue where i was the only person in line, behind the counter were 8 staff members having a ...
Bought a 3G device and contract from 8ta which worked perfectly for two months. After that I had no signal, during which time 8ta technicians came out to my house twice to assess the problem. I was then informed that my area did not have sufficient 3G signal and that towers would be erected in ...
I visited the store on 26dec looking for a dinner set. I asked for assistance from 3 people and all said they were busy yet the store was quiet, only about 2 customers. I left without being assisted and audaciously one staff member whom I requested assistance from causally walks out the store to ...
With reference to our purchase done on the 20th of December, this was just not a pleasant experience. Our brand new tumble dryer has a Defy stove booklet on the inside and does not even switch on. After Jacob handled our complaint and also arranged for and exchange on the tumble dryer, it has been ...