Am not very happy customer, first for all my acc its due on the first of every month, AM working in florida, multichoice they recomend their customers to pay the account at pick n pay or pep etc etc, tried to pay my account since monday from those outlests but guess what they are off line tried to ...
I see that I am not the only person complaining about paying for services that have already been cancelled a few monthes ago. Please just put some competant people in your call centre with the knowledge to help your customers. The service is rediculous... I want answers!!! ...
On 30 August 2013 I cancelled my membership. After difficulties with customer care person they finally confirmed that my membership would be cancelled as at 30 September 2013. I received an email confirming that my membership has been cancelled and that the debit order would be stopped. The monthly ...
It is always refreshing when one receives excellent customer service. Not only was Vunin very knowledgeable about the products she deals with but she was also extremely efficient in assisting me with my query. To top it all, she was very courteous on the call. Fantastic work, Vunin. Keep it up! ...
26 Sep-13 @ 6.50am a guy skipped a stop street and crashed into my car. Claim was lodged immediately and car was towed in. They arranged for an Avis car. Between my husband and me we have phoned every day to follow up on my claim and every day there is something else that they don't have or waiting ...
On the 1st of October Axxess ADSL debited my account 61 times!! Once every minute for an hour!! This cleaned out my account completely and then proceeded to run up R427.00 in Declined authorization fees (at R7.00 per decline). I've been trying to get through to an operator or to accounts department ...