Been on hold for 30 mins, 5 consultants, I supervisor, cut off 3 times all because I'm trying to resolve a query with box office. Not even a phone call back. Disgusted at level of competency and service. Would cancel my account tonight but that would mean going through the same process again. Poor ...
I have logged a call last year November regarding a fault with my ADSL line and up to now the fault has not been attended to. I have contacted Telkom countless amount of times, spoke to clueless supervisors and still received no results. Supervisors at Telkom always promise to attend to the calls ...
I found out today that MTN is billing me R14000 for 168 megabytes of data. I logged in to MTN Active and this is confirmed. Even though this is obviously a billing error on their side, MTN refuse to fix the problem until the 7th of December. They have already disconnected me from their network and ...
I have never had an experience with an insurance company like I have had with Hollard, and I have been insured for the last 20 years. I placed a claim on 24 October 2013 with Hollard, regarding goods being from my vehicle due to remote jamming. I was contacted by their investigators to provide ...
I am a platinum mvg card holder. Each year i used to get the 7 day offer for KZN, weekends @ Sun City etc. Been playing like normal (not less than any other year). The mvg benefits include free weekends at sun city etc. Phoned Sun City today to enquire why i have not received a voucher for this ...
In November 2011 I took out a data contract with 8ta. absolute worst mistake EVER! I was being sent two accounts to my residential address for the first few months, but I only opened one. In early 2012 they told me I had a problem with my billing and my banking details were incorrect so they ...