Bridget went an extra mile, in keeping me up to date regarding the complaint i had with my policy. She is very sharp, flexible and efficient in keeping me posted either with my policy or concerns that i have. Thank you so much for such a wonderful service. !!! Keep it up. ...
Internet on iPhone has not worked for one month, phoned call centre 20 times. They have not responded to my queries or provided me with feedback once. Each new call centre agent I dealt with was unable to track my issue, previous calls or developments, which tells you about the efficiency of their ...
I was previously a member of Oneplan Insurers. For personal reasons I decided to terminate my services. I emailed oneplan and request that my membership be cancelled. Thando was extremely 'friendly' over the email, helpful and fast to respond to all my requests. To Thando, just want to say thank ...
They are. I have been unemployed for moths which means I can not always pay the full amount on my clothes account. I borrow money to pay what I can, but telling this to a new person EVERY 3D day is making me crazy!! I do not even answer my phone anymore!! just chill and understand the situation and ...
Sibongile phoned me to ask if i am interested in taking a loan with them. Once we received the loan application form, there were allot of things she needed. My wife gets paid weekly but she gets a payslip only once a month. So Sibongile said no we must sent her weekly payslips which we did. Then ...
THE CALL CENTRE AGENTS DO NOT KNOW ANYTHING ABOUT THEIR JOB..Since I got pregnant in August, my Dr prescribed a script of pills that I have to take for the whole duration, Gems never paid for it. Ive been paying from my own pocket and its expensive..I called, faxed I dont know how many times (the ...