Just had a call from a supposed MTN call centre wanting to confirm all my details. After telling the lady that I wont give out my ID number without her giving me the first two digits to confirm she is from MTN she told me that if I have any problems in future I must phone 808 and dropped the phone ...
I applied for a new contract on the 21/02/2013, in which i requested my existing number to be ported. I was advised that I would receive my phone within 5 workings days. A week later i received a call to say that I need to fill in a port request form, therefore I did not receive my phone, the form ...
I did an online upgrade on the Vocadom website on the 20 February 2013. I received a confirmation email on 21 February 2012 advising me that one of their call center agents will call me. Nothing happened, I called them on the 25th and in trying to address my query they did the upgrade for me. I ...
After applying for finance at wesbank, we received an automated approval message from wesbank. I then send all the necessary documentation for the application. No response from wesbank. I phoned every day last week to find out what the stand is on the application. When i finally reached them on ...
SA Homeloans denied my application to reduce my bond payments for a few months. I appealed to them as i would not want to go into an arrears situation and possibly not being able to pay for my bond. I needed a few months "Grace " (reduction in bond payment). Absa Bank has helped out a few ...
I made a payment to Wonga on the 04 March and the payment is still showing as overdue on line, even though I called more than once and sent proof of payment, no one has had the courtesy to call and let me know whats happening, I am disgusted at the service I have received :( ...