ON 31 MARCH 2013, AT 21.45, I CALLED THE VODACOM CUSTOMER CARE CENTRE AND SPOKE TO NEO, REFERENCE NO. 4172186, TO ENQUIRE ABOUT THEIR RED PACKAGES. I ASKED HIM IF I COULD MIGRATE TO THE R1599 PACKAGE IMMEDIATELY AND HE SAID NO, I MUST CALL AFTER THE 3RD APRIL, I.E. MY BILLING DATE. I TRIED CALLING ...
Hi. Its been 3 months now that I've been getting disconnected. I'll go to work and when returning home, I see my modem is disconnected from the web, I use remote desktop software a lot so I see when it happens then can't connect to my home pc. It happens like 4 to 5 times a week. I do a lot of work ...
Want to share my experience dealing with DialDirect. I submitted two claims during last 6 month. Hail damage and house content. It took long with hail damage, I had to wait few months before my car was repaired. But that is easy to understand with several hail storms happened - many cars were ...
After requesting activation of our new DStv decoder, the consultant (Tami? Tumi? Thandi? Can't remember her name) gave me the banking details and an eight-digit reference number (67) for the purpose of paying the subs. I repeated this number to her and she confirmed that it was correct as I had ...
Seriuosly?!!! Who the are you and where are you from? I don't recall giving you the right to do this to my account!!? 1600?!!! are you flipping off your heads? how must I pay my rent now or buy food? give me back the money you took from me now!!! I want feedback with immediate effect as to who you ...
Hi, After looking at the stats that you provide, it is very clear that Vodacom could not give a flying #@*&%^! about their paying customers! They still have not resolved more than 90% of the complaints that they have received and why should they? What with them doing a turnover of R500, 000, ...