I had a car accident March 18, 2013, my car was towed to Renew it Edenvale and i authorised for repairs. On the 29 April my car was in quality and control on the 2 May i called again to find out when can i get the car they said that afternoon. On Friday the 3 May, I called and said they said i can ...
I have recently joined Discovery Medical Aid. They have numerous add-on benefits, one being a short-term insurance package, which will benefit me tremendously. I am retiring end May and need to try and save as much costs as possible. I compliment your call centre for its prompt response. Best I ...
Good morning, I'm writing to you to express my appreciation and gratitude for the excellent customer service received from Kenita. She was professional and friendly to assist with a quotation and answered all the questions i had. She constantly updated me through the process. I'm looking forward to ...
WHEN TOP TV FIRST CAME INTO THE MARKET EVERYTHING WAS VERY PROFESSIONAL & SERVICE WAS VERY EFFICIENT. ARE WE NOW HAVING TO DEAL WITH A COMPLETLY DIFFERENT COMPANY? YOUR SERVICE AND ATTITUDE IS NOW PATHETIC. YOUR CALL CENTRE STAFF HAVE ABSOLUTELY NO IDEA OF CUSTOMER RELATIONS. LAST NITE I CALLED ...
I called on the 22nd to amend few details on my policy, i spoke to Sibongile Xaba who sent me a form to complete, i then sent a form on the 22nd and requested her to confirm amendments, sent a follow up mail on the 23rd, 24th and 25th and she has not responded. I really am flabbergasted that even ...
Took out a policy with The Unlimited who just wanted my two months premium for a service that they did not even deliver. At inception of the policy they said they fix minor scratches and dents. At claim stage they tell me a different version of 'specification' than what was initially explained to ...