I have queried numerous time with cell c regarding incorrect billing on my account! I have numerous references stating its sorted, yet nothing has been sorted to date! All cases have been escalated how many times every time I phone to query... HOW ON EARTH IS IT POSSIBLE THAT THE QUERY IS STILL NOT ...
Mary can really relate very well with customers. She has a great attitude, listens, respond well to customers needs. she was very oustanding when I opened my policy. It was clearly explained to me. Great attitude she has ...
15 May 2013: I cancelled my contract one year into the contract, as I couldnt get rid of a caller who would call and sms me day and night. I even went to the police station to report the number, but couldnt block the number. 21 May 2013:I then decided to keep the contract as I didnt want to lose my ...
I am really not happy with the recent interaction that I had with absa. On wensday I went to withdraw money from the account to get ny daughter her lunch goodies. Unfortunately I could not do that when I called in the call centre agent told me that my account has been blocked since the 12/13 of ...
FNB charges a substantial monthly fixed fee for their platinum cheque account. This gives me access to the Premier suit who are supposed to reply to communications, as their automated email states, within 1 business day. They have never replied within a day, usually closer to 3 to 5, if at all. Why ...
I was involved in a car accident on the 05/06/13 my car came out with minor scratches how ever the person that I bumped her car was badly damaged from behind, I went to SAP got a case number and accident report I called my insurance only to be surprised with the third party excess fee of R10 000 ...