In December I bought 2 Raleigh bikes for my sons in advance as ones birthday was last week and the other is next month. When I tried making up the first one last week it had no instructions, no brakes, parts missing etc. I can only imagine the other one. So I have 2 bikes that are useless and I ...
I took my phone in on the 18th of February 2013 for repairs (Under warranty). I was told that it will take between 4 - 6 weeks. After 4 weeks I started calling so I could see if there had been any progress. Every time I called I got the same answer - the phone was sitting at the repair facility. ...
On Wednesday 03/04, I spoke to Aveen at Gateway who promised to courier 6 x size8 dresses to Fourways Mall by Overnight Courier as I made it clear that I NEED those dresses on Tuesday (09/04). Otherwise I could have arranged our guys in Durban to courier for us. On Friday, the dresses had not ...
Bought a mellerware iron in September 2012. Iron was faulty and Neelen arranged to phone manager/supervisor - didn't get his/her name, who promptly agreed to exchange. This one works fine. Many thanks to Neelan and his manager/supervisor. ...
On the Easter weekend me and my family decided to go to Gateway to watch a movie. My son has just turned 2 years old so we decided on the Croods. We also have a five month old daughter, and when we came to the counter to pay, I said three tickets please, The Cashier snapped at me and said i must ...
AFTER EXPERIENCING REPAIR ISSUES WITH A TWO MONTH OLD SAMSUNG TV PURCHASED THE REPAIR AGENTS/SAMSUNG NOT BEING WILLING TO TAKE THE TV AWAY AS PROMISED SINCE IT WAS NOT ABLE TO BE FIXED ON SITE. THE STORE MANAGER DANVEER AND MICHAEL TOGETHER WITH THE SALEPERSON SUNIL TIMEOUSLY REMEDIED THE SITUATION ...