I recently discovered that my internet upgrade was done on an open line as opposed to a 2Gb top-up and had to fork out more than R3000 on a debit order in November! The upgrade was done in March-I have requested to be changed to a cash customer, and asked the manager for a bill detailing my correct ...
There I was just window shopping passing the time waiting for my husband to finish his errands, when I walked past Identity. Hugo was busy folding T-shirts in the font of the store, he saw me pass and greeted me as Mrs Werner, where have you seen that people still do that! He asked me if I have ...
I was at your Garden route mall shop in George, where i asked for the mp4 player that was on specail for christmas. I was told only the big stores will receive stock, when i asked who is the big store, they replied and said they are the big store. the other stores are in cape town. I have asked ...
Hugo is such an amazing asset to IDENTITY. He is allways friendly, proffessional and willing to help. The retail industry could all do with employees like him. Well done!! ...
After an upgrade that went sour with Vodacom in Courtenay street George, I tried once more before I changed service provider. I was helped very professionally by Shameegh Frieslaar and also Daniel Letts from vodacom garden route mall. After the bad experience I had, these 2 people helped met and ...
I am so sick and tired of Cell C's Customer Service. If you call the call centre, you end up in Gauteng and the next time you call you end up in Kwazulu Natal and service consultants are in no position to render service of excellence. I have 4 contracts paid in full and up to date, in return I get ...