As a very loyal FNB customer I was really upset this week. I've just had a nasty experience this week with a debit order that was taken from my account without my consent for it to go off. There are artists out there who are taking our hard earned money by creating these debit orders without our ...
I was given a gift card to the value of R380 by a friend which entitled me to a spa manicure and pedicure. I was asked to choose between an OPI or paraffin treatment. Being a novice to nail treatments I chose the OPI treatment. As the treatment was about to begin I was told by Mariam that my nail ...
Good day Mrs. J.S.Morton reported a credit aplication which was for 10K and approved without her even knowing about it. She reported the matter immediately to FNB division and they did not even give her a ref number and said they would investigate. This happened in September 2013. Now, aplying for ...
I was pleasantly surprised, when I phoned Woolworths Galleria. I spoke to Terrence Masinga (Foods Departmental Manager) to check whether a congratulations gift could be delivered to a new coffee shop in the same Shopping centre because the Woolworths online store was out of stock of the item I ...
Got a new phone end Aug. Phone froze 6 weeks later while travelling up country In Richardsbay. Went to branch in Boardwalk. Refuse assistance but to book phone in. I explained I'm not from there but is on business trip for another week. No loan phone. I am a R2500 customer a month. The manager had ...
I returned a KWAY Expedition series jacket to the Galleria store on the 16 September 2013, upon instruction from Customer Services in Cape Town. My jacket needed to be repaired as the seam seals had come loose and was prone to water penetration. I advised the Store manager that I will be requiring ...