This relatively new system that Unisa have adopted where they have scrapped all hope for quick telephonic assistance and resorted to sending a sms/ email is STUPID! The only purpose it serves is cutting costs from not hiring call centre agents to answer queries. The same time it takes me to type a ...
I have been struggling to do a sim swap for the last 2 weeks. Can't use my new phone without a micro sim. Anyways tried the sim swap process 3 times now. Each time wasting a considerable amount of my time going into the shop or on the phone. You can expect a 40 minute waiting time from MTN before ...
No delivery of Men's health for the Dec issue, so I phoned the subscription line, where i was informed to buy the magazine myself and be credited for another month, it didn't arrive this month either. We get the women's health as well and that arrives like clockwork Really dont want to phone the ...
I have been a member of this medical aid for! 4 years 10 of this i have been on ARV's this medical aid then was charging around 5k for treatment. towards the end of 2013 i started getting r173 levy charges when i pick up my treatment. i have been fighting this battle as i did not understand why ...
I previously complained about MTN billing me wrongly and adding BIS service whilst Im using an iPhone, no one even bothered to call me or explain the incorrect billing... Im soo tired Im ready to cancel my contract and pay them off whatever the amount i don't care anymore. Id rather have peace of ...
I'm very annoyed at the lack of response when it comes to payments on their BonCap accounts. They authorised my general practitioner visitation in August 2013 but when it came to payment, they decided to do part payments withouts even notifying me as their paying client. I have now been handed over ...