On 10th January 2014 I wrote a letter to the CEO of Vodacom to complain about continued sub-standard service and was informed the same day that the case has been referred to Susan Monaise for resolution. It took 3 days for her to ask for a phone number where she could contact me. I immediately ...
I received my phone back yesterday from Vodacom Key West. Job card indicated I need a new battery. The person who returned my phone said CATEGORICALLY that they did NOT have any batteries in stock for my phone. I drove around to 3 other Vodacom shops in my area to hear exactly the same answer: ...
This is now the 3rd (and final) time I am turning to Hellopeter in 2 months due to the useless, incompetent and utterly pathetic manner in which Absa conducts business & treats their clients. Since my last complaint, here is a list of the issues I've had: - Applied for a credit card, received ...
Once again I am forced to turn to Hellopeter to try and get a response from Absa. After receiving communication regarding my first complaint (09-04-2013), I went to the Rosebank branch to change my cheuqe account to a gold value bundle, only to be told by a call centre consultant the next day that ...