I called the Standard Bank call center this morning and the lady who was assisting me was swearing at me after I explained to her that I've been put through to her department after I explained my query to 7 people before I was sent to her. She then just made me hold and said nothing there after. I ...
I logged a query to [Email Removed] to question a claim amount i was paid out. I was called on 27 May and was advised very rudely that the amount of money I was being paid out was correct. When I questioned the consultant she became abrupt and rude. I got abrupt back and the call was cut, when I ...
I had voluntarily suspended my DSTV account for a few months because I was traveling. On 2 April I made an EFT in anticipation of requesting a re-activation. Immediately my account was debited with R50 reconnection fee and 13 days' subscription (the service was however NOT reactivated). When I ...
Hi There, Please could someone respond on my mails I have send to your enquiry department. I cannot take or make calls from my work, so I need assistance via email on this issue please. All I am receiving is the auto reply. From: Sent: Wednesday, April 24, 2013 11:22 AM To: [Email Removed] Subject: ...
This is the 2nd time within the space of 2 months that FNB has failed to respond.! In March this year my mother requested a bond statement which to this day she has not received. I sent an on-line request 8 April ref: BDND0JDR and again to this day i have not been contacted!! I am very ...
I had a contract with a company that expired early 2012, and just to be safe, I blocked the debit order with FNB. Now, a year later, there is a debit order on my account for which I did not give consent or authorisation. I called Enquiries and spoke to about 5 different departments and still no one ...