Standard bank is still not accepting is responsibility for incorrect payments. As per the previous complaint the bank replied via the ombudsman excepting partial blame but still insists the onus rests with the consumer when creating a beneficiary. Most other banks will reject a new beneficiary if ...
It was a pleasure dealing with Thandeka, very friendly and efficient service! Well Done :-) ...
Very Helpful, Funny and easy to speak to! Well done ...
I have paid up a loan with fnb last year december. I spoke to 3 consultants since then and not of them could assist me, i have been billed from this year january till this month for a loan which i have already paid for. All da consultants ask me for proof which i send to them and not one of them ...
On 9 May i wrote a complaint about an incorrect billing, which i still have not recieved any feedback on and secondly i complained about constantly not having any network regardles of the area I am in. A guy did call me from your call centre to tell me that there is an upgrade pending on my ...
Each month, my account gets debited for an Amount of R99.99 by a Company called SS DiRECT.i Do not know the company and have not signed any debit Orders. Each Month Ii call to cancel the Debit order and is promised that all is sorted. They advise that in error they have debited my account instead ...