For a company that claim to deal only with professionals, the service is anything but professional. If it takes SO long to provide feedback, or an offer, how long will it take to process a claim?! You should seriously revisit your procedures, systems and service levels! ...
I would like to say a big thank you to Candice for her brilliant service. My hair iron had gone in for repairs before and yet again this year is decided not to work properly. I mailed Candice and she arranged for the courier to collect my iron. She told me it takes about 7 working days, so was only ...
I have had two 8ta cellphone contracts, which was never used due to the poor network service. I was told I could not terminate my contract according to the contract. I had to pay for two cellphone contracts although I did not enjoy the service. I then tried to cancel these contracts on the dates ...
I applied for a contract with CellC on 7 October 2013 via the website. After applying, a consultant phoned me and assisted me in taking the contract out - Samsung Galaxy S3 mini with 100 free minutes and 150 mbs data monthly. I was told it would arrive in 7 to 10 days. After 10 days I sent two ...
2 months ago I applied for Lenovo tablet online via call centre, was advised wil get feedback in 2 days to confirm if approved or declined. I never got call for 2 weeks, then lady phoned she asked if still interested adv yes she confirmed my bank details and place to deliver and advised me will get ...
The Unlimited is messing with me again. I had requested for services to be cancelled and they had reassured me that evrything is sorted but now they went a debited an intial start up amount of R220.00 and when I request for a refund they tell me that I should have told them 30 days prior and I was ...