I requested authorization for a procedure for my 13 year old daughter on the 14th January 2013 - today is the 28th and still the scheme has no real answers for me. The scheme tells me clinical info is outstanding and the MSO tell me she has been treated for this before with the same medication ...
I cannot believe that I have to motivate via a signed letter to get my money back from Discovery after 1 and a half years of faithfully paying for my medical aid from which I have never made any major claims and just bought medicine over the counted. I am shocked that I now have to beg just to get ...
In July 2012 I contacted Cell C regarding a problem registering on My Account. To date (6 months later!) it is still not resolved. I have sent numerous emails (to which I have not received any response except the automated one) phoned on at least 10 occassions, then transferred from department to ...
I have had numerous calls etc. about the fact that I am due an upgrade, and having initially been sent a totally unsuitable phone and having to go to the inconvenience of returning it and complaining on this site, I was left with a bad taste in my mouth and have resisted further attempts to ...
Have read with interest the reports about the bad service from Vodacom. I too am at the 'hair-tearing-out' point, which I am beginning to think is Vodacom's strategy - push you to the brink until you give up! Have been trying since the end of November to get assistance from Vodacom regarding the ...
This is an extreme matter, i have phoned in many times to track my order, people put you on hold and dont answer phone after, they put you on hold then other people answer after and same process begins again, put you on hold and then cut call after when you ask for supervisor or manager, this is ...