I husband had a colonoscopy done and for this we requires an authorisation number. When I called for this I was told that the medical aid would pay up to 150% of the account. When I called earyl this month to check when the account would be paid, I was told that this would only be after the 25 of ...
Some time late last year I received a call from Altech Autopage, with whom I have two contracts and spend in excess of R200 per month with. The call center agent was trying to sell me another contract and I replied to her numerous times saying I was not interested. She just wouldn't take no for an ...
I laid a complaint last week regarding my suspended account for no reason. Cell C had requested Miss Masesi Tshabalala to assist me with my claim. i had been having a problem since 2012 and no one could find the fault until today. Mesesi went all out and beyond her duty to find the fault and sort ...
I cannot believe that Telkom are not able to e-mail invoices. I have been requesting since last week, a detailed invoice and I followed up again today. A stupid, dumb afrikaans woman called me (I can't belive that telkom employs people that cannot talk properly in a call centre) just now and says ...
I contacted Mostert Pest Control (Durban) to undertake some work. Heini (the Durban representative) took my call and was all too happy to come out and provide me with a quote. I subsequently made arrangements for Heini to come to work on my property in December - but he postponed a day or two ...
From coming into the building, the security was of great help, I was assisted by Josephine, she even gave me a pen and put me into contact with Budget Insurance. Raj was great, he was so helpful and advised me of the repairers in my area. he took the time to explain everything to me, what the ...