Today, 13 Jan I called FNB Insurance & after holding for a good 25 minutes I was through to Rooyeka. I explained to her that my iPad is not charging & she advised that I would need to go to an iStore to get a quotation. Told her I had already on Saturday, because I suspected that my charger ...
Completed a call me back form for the device insurance department to call me back and even though it said theyd take 2 days to call back its been 8 days now! Like really! I took out my samsung s 4 and I need insurance cause I dont feel safe having such an expensive device without insurance im this ...
I bought and insured my smart device with FNB around 2013/02. Recently my smart device was damaged beyond repair as per report by Paragon Computers the assigned repair company by FNB. The insurer acknowledged that they will honor my claim and paid out the insured amount. After begging them for days ...
So sorry. I hate to post here about FNB but it is the only way that I will get a reply. I have cancelled my device insurance (by email as required by call centre operator) but you have still deducted the new and inflated premium from my account. Please contact me so that we can resolve this matter ...
I have bought a samsung galaxy tab 10.1 from fnb but it has stopped working, on the 22 of may and have so far sent 6 mails to fnb insurance admin with no one contacting me to give me the way forward on what to do now. my job has stopped because of this and I cant tamper with the device. ...
I received an email on Tuesday 30 April 2013, informing me that my insurance on my device is effective as well as the details and conditions of the insurance. Now I have two main issues. 1) I never requested insurance coverage for the device and, 2) The details on the attachements have incorrect ...