I phoned in to querry about my insurance. I was assisted by David Nkotsi and I must say that was the best service ever from a call centre agent. Thank you David. Keep up the good work. ...
I placed an order with Kalahari on the 11th of December. After placing the order, I remembered that the name of the street on my delivery address has changed. I sent them an email (also on the 11th), requesting assistance, since I couldn't find a place on their site to change the address for orders ...
I logged a complaint on HelloPeter on the 4th of November. On the 11th Mantoa replied and said my incident would be resolved. Nothing has happened since. Here is what MTN said on HelloPeter "The matter has been escalated to the relevant supervisory team for urgent investigation. They will ...
I canceled my TopTv account via the OFFICIAL email address provided in the email they send me my monthly statements in every month and which they suggest you use for account issues. I closed my account and deactivated it on 22 August 2013 and the satellite and box was removed on 29 August 2013, yet ...
On 03/12/2013 a client of ours sent their completed documentation to Mweb for the migration of their hosting package. Adri van Aardt confirmed that the documentation was received and that she would process the application that following morning. Only on 09/12/2013 have we received the confirmation ...
I requested a change of email address on all my nedbank accounts 2months ago, I was advised by many customer consultants that the request was completed successfully. On the 4th of December my homeloan account statement gets sent to the incorrect email address. Why is it so difficult to get a simple ...