Thank you Phathuxolo for the excellent service and your patience, your calmness and your willingness to assist made me comfortable to want to talk to you some more... keep up the good work Bhuti. ...
I received many accounts and was unsure of what medical aid was covering and what i was to pay. I was helped to break down the accounts and find all duplications as well as what I needed to cover. Service provided was very helpful and friendly. Went out of her way to make sure that all was sorted ...
I have been a Neotel customer for 6 years and have always paid R99 a month for my line. In May I went into the Neotel store in Cedar Square to replace my faulty handset. The lady who helped me informed me that I had two Neotel lines and I asked her to please cancel the one as I had never used it. ...
Hi, In response to Vodacom resolving the initial complaint, it clearly has not been done! I was told that on my August statement I would see the credit for the BIS as well as that I wouldn't be charged for the service anymore... well what do you know... I AM BILLED FOR BIS AND THERE IS NO CREDIT. ...
I have 3 contracts with Cell C and I have never had a problem with billing until the casual chat contract. I have contacted them more than I can count. Most of the time the consultants do not even log in a query, therefore everytime you call in you have to explain the query all over again. I have ...
We cancelled our phone contracts and had to phone in more then 6 times and after comfirming that it was cancelled, I had to call in again just to fined out it wasnt! I called in 4times and they just drop the call-once had to hold for 40min and they just drop the call. They are very rude and wont ...