Called Boncap to confirm various matters, as I am a very new member. My queries were sorted out quickly and cheerfully by Nhlanhla, a pleasure to deal with, Patricia Gallaghe ...
I gave the required one calendar month's notice to cancel my DSTV service. Obviously my account was debited for the month after cancellation. I requested my bank to reverse the debit order, which incurred me in unnecessary costs. I emailed Multichoice asking them who I should bill for the bank fees ...
I did a sim swap at a cell c store on the 2nd of Jan. More than 24 hours later I still don't have any service. When calling 084 140, at expense, the call center could not give me any indication of why or when. All they could do is log a complaint to sim swap and they would contact me within 4 hours. ...
My normal debit order / month was? R1200 in December 2013 it went up to R1947 and in January 2014 it is R3080?? I am trying to get some assistance throw the Customer Services line but gave up after holding for more than 20min! ...
I called the Altech Autopage customer service about 2 months ago to enquire why I was being charged for itemised billing when I don't receive an itemised billing statement. They said they needed to investigate with their IT department. I informed them that I had the contract for THREE years and was ...
I want to alert every consumer out there to be very careful about medical Aid shopping..do not ever consider Spectramed I have tried them for at least 3 months and their service has been terrible. Spectramed debit can be any time with no client's choice. I have given them more than enough time to ...