I called ESKOM Call Centre for help on our accounts, and all the people I spoke to on 3 different occasions were absolutely brilliant!!! The reason I spoke to them 3 times is because I needed different information every time and all 3 people were absolutely brilliant. They were: Lerato Lesito, ...
After my last report (26 February2013) I was sent a response from Cell C via Hello Peter and was told someone would contact me. They contacted me on 27 February via email (Responsible person Ntebaleng). I replied to the email via the address given [Email Removed] and was sent an automated response ...
I asked Vodacom to change my subscription a few months ago. I got a migration quote which was signed and returned as requested. However this was never actioned by Vodacom. I have now followed up with them by email on 6 occasions and Vodacom Customer Services has not bothered to respond. I sent a ...
Dear Game Yesterday I settled my Credit Card account with you. I settled an amount I THINK is right, because the SMS "service" does not work, and that dreadful "CUSTOMER SERVICE" number also DOESN'T work. I also sent you an EMAIL with the proof of payment to [Email Removed] ...
I am very displeased with the current contract we have with MTN. At the time we had moved into our new home the address was not yet registered and as a result could not get a Telkom landline. We resorted to a 3G (and much more expensive @R900p/m) option through MTN. As high end users we chose the ...
I did an upgrade on my account in September. My new package was not migrated to a talk 240 as agreed and I was kept on a talk 500. I contacted Vodacom Numerous times to rectify, but never did. I informed them that I will do the payment due once my account is sorted, but they still kept on cutting ...