I phoned Customer Care to find out when my data contract expires, but before i could get that simple piece of unimportant information i had to go through a barrage of questions after which i was told i need to go to a Voda shop to check. upon asking why i was told there are steps that needed to be ...
New cell phone contract taken out with virgin mobile in - January 2012. type V Plan Top up 299... then after a few months it doubled in contract value - to a different value..which meant the talk limit doubled also... after a few months fighting..being told a contract is not allowed to be ...
Theatre time on this account was shortpaid. you paid for 4 minutes instead of 41 minutes. I have phoned your call centre who said I must resubmit the account - which I did. Do you not have online reversing and reprocessing capabilities? I mean seriously.. this is 2013. Each admin system on the ...
In Oct 2012 I noticed that my "free" minutes were vanishing and I registered a complaint with Clearice who assured me that she will revert to me (ref 018K-KBHT). I have never heard from her since. In the meantime, I notice that still minutes are vanishing. The last was on Wednesday, 6 ...