I contacted the ABSA customer 'service' department on 25 June via email as I was unable to access my internet banking. I kept getting an error message saying "please enter a valid access account number, pin number, or user number", despite the fact that all 3 of these numbers (account, ...
Hi Early this year I opened a 6 months account with Home Choice, I had been been paying them well since I skipped a month and that's when I started getting calls from the rude consultants, I sometimes would receive close to 5 calls from five different customer service consultants. And I was ...
In a period of 24 hours, my airtime had depleted by just under R300. I have a Blackberry Bold with BIS (BlackberryInternetService), which is a service that I pay for every month with my contract, which makes downloads and internet FREE!!! When phoning customer service, I spoke to a lady who was ...
I was handed to MBD attorney for my outstanding Woolworths account. The account was paid up in full to Woolworths in April 2012. In May 2012 I received an paid up letter from MBD and Woolworths thought this was resolved. I still receive calls from the absolute rude customer service agents. It like ...
We originally cancelled flights and we received a voucher to be utilised within 3 months. The date of the original flight was 27 December and we were under the impression that the expiry date was 27 March. When we wanted to use the voucher, we saw that expiry date was 3 March (as the cancellation ...
Logged a complaint on the 07/02/2013. Note on Hellopeter on the 13/02/2013. Today is the 04/03/2013, to date, no response! Clearly my complaint is justified!!! False information and disgusting over sales service! Original Complaint: AFTER HAVING ENDLESS PROBLEMS WITH SA WARRANTIES, PRIOR TO WHICH I ...