On 1 September I go into the Cresta branch to get a copy of Supernatural season 6 - which was not in stock, so I pre-ordered as they were getting stock in. I was told it would take 2 weeks. This after the branch at Clearwater told me anywhere between 10 days and 3 months (?). On 15 September I go ...
Purchased goods to the value of R11000.00 from the store. They promised me delivery on a certain day but did not deliver. I requested a refund and then they made amends to deliver the goods which was a week later. They then delivered a chest drawer which was defective. They promised to send out the ...
On 09/08/2013 I brought my phone (IMEI no - 357461043863987) to be repaired for a faulty trackerball (Job number 9101517-56153936) and received the "repaired" phone on 13/08/2013 at 15h45. Upon receiving the phone I advised the service consultant (Daniel) that the trackerball works for a ...
We went looking for a pair of shoes the other day and the Cresta branch did not have any of them in stock. The sales lady spent about 10 minutes on the phone and system to locate stock for us at a branch nearby. Best sales experience I have had in a while - give that woman a raise! ...
We went to Cresta to watch Percy Jackson a week or so ago. As the movie started, the one speaker blew. The manager came in and dealt with the situation in such a perfect way, they fixed the speaker - very quickly I might add - and the manager gave everyone in attendance re-admission tickets. Very ...
Firstly, my account was debited by FNB/Discovery Credit card with out my permission and knowledge in August. I have not been this furious in my life and I plan to close ALL my accounts with them, including my business account, cheque account and share investment account. However, I was struggling ...