I took out my blackberry on contract in September 2012 together with in store insurance on the device. After I encountered some water damage on the phone and I tried to claim from insurance only to find out that the insurance application was never activated on MTN's system and nobody followed up on ...
What is your policy on gift returns? My boyfriend bought me a pair of stud earrings and explained to your staff member that it was a gift. When I saw the ear rings, I asked him to return it as they looked too big. I didn't even try them on, they are in the original packaging. He goes to the store, ...
The Vodacom store next to Clicks in Cresta centre has to be the most poorly run store - I recently applied for a uchoose smart 100 contract on a LG G2 device which was a 21st gift for my younger brother... everything about the application has been frustrating - I took out the contract the day ...
On the 14th December 2013 my husband and i was doing our last shopping for our holiday trip to Cape Town in Clicks Cresta We wanted to buy a hairdryer hot iron a curler and some other stuff Also looking for the stuff with lots off staff standing around chatting and no help my husband stopped ...
84 Hours going on 96 after upgrading I am still waiting for my sim swap to be activated (which is compulsory and not by choice to be able to use the new phone.) We have been back to the store twice, they claim they can't help, got a new sim, that didn't help, spoke with the call centre numerous ...
In September 2013 my 8ta 10gb contract came to an end but had to fill out a cancelation form. I went through to the Cresta branch and completed all the necessary documentation thinking that that was it. The contract was never canceled and I have been billed since October 2013. Early December 2013 I ...