I want to take this opportunity to commend Mohammed for the excellent service he provided. In fact it was because of his great attitude and fantastic customer service that I decided to take on a new contract. I was a client of your competitor since the mobile inception and changed to Cell C because ...
Afternoon, i received an sms on thursday the 14th of March that i qualify for a break in my loan instalment saying i should visit the branch before the 19th March, upon which i was told my profile does not display this and i should contact the call centre i did and the automated service said i ...
I was supplied with a defective refurbished phone. I was advised by Vincent that I must hand it in again a second time, after I handed it in at Cresta Repair Centre; where I was belittled in front of other customers. He then advised me not to return the phone, as yet, no loan phones available. He ...
On Saturday afternoon my husband, daughter and I visited McDonald's Cresta to simply order some ice-creams and let my daughter play in the Kiddies play area. It took over 15 minutes to order 2 McFlurries and one ice-cream cone. There were many staff members running around like chickens without ...
I just want to compliment Nadine at Sunglass Hut Cresta for her outstanding service and great attitude. She was so helpful and it was so refreshing to deal with someone who actually seems to love their job and wants to help customers. I went in to have a pair of Bvulgari sunglasses repaired and the ...
I went to Cresta branch on the 9 March 2013 to request a duplicate invoice on a phone I bought from them on the 29 December 2011.The branch manager told be that was my responsibilty to have (given). The credit provider has a duty to keep this as well. She eventually asked her staff by the name of ...