Hi. on easter monday my wife went to collect he new cellphone bb z10 for her upgrade to her contract. she got the phone and was told that in 3 hours time her phone will be active and ready to use. after checking the phone later which was much later than 3 hours, the phone showed that it needs wifi ...
Sent in my Iphone for repairs (Wifi not allowing me to switch it on after I updated the software). They sent the phone off for 2 weeks to have it repaired and sent it back saying the Iphone was not a Vodacom phone. I received the phone on a contract direct from them! Now I have to wait ANOTHER 2 ...
I called Vodacare Cresta because I needed my February invoice copy to be emailed or faxed through to me. After an endless number of trying to get through to the repairs section. Finally, Carmen Goliath answered and I told her that I needed to get a copy of my invoice since i need to submit this to ...
I visited the Vodacom and I've written a complaint letter of poor service to Vodacom's customer care and still haven't been contacted. In fact I have never ever been contacted to confirm my purchase or anything for that matter. I had purchased a Modem and 3G Card from the Vodashop branch in Cresta. ...
On Sunday, 7 April, 2013 at approximately 2:30pm, whilst browsing through Edgars Cresta, I stepped onto a tack lying pin-up on the store floor, which pierced straight up through my pump shoe and deep into my foot, which was incredibly painful. Apparently this is a common occurrence due to ...
My cellphone service has been suspended without my authorisation or knowledge. I have been phoning since 25 March and I haven't been able to speak to customer care as they have many calls waiting, I have been on hold for between 30minutes to an hour on each opportunity I have phoned. The emails I ...